Page 5 - Angels Media Social Media Brochure
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Targeting Customer Service
With more and more people choosing to air complaints and
Facebook ads are one of the most cost-effective forms of advertising available.
Known for offering highly sophisticated targeting options and demographics which queries via a company’s social media profile as opposed to
rival the likes of Google. Facebook’s intelligent software can pinpoint people most the more traditional “Contact Us” form, social media is fast
likely to show an interest in your brand and convert into a customer, meaning you becoming the future of customer service.
never waste budget on the wrong people.
Make sure you’re not left out of the conversation and use
social media as a platform to showcase excellent customer
You can even retarget people who have visited specific pages on your website but
didn’t complete the desired action e.g. booking a valuation. With some are calling service – plus, 72% of consumers are likely to recommend
it Electronic Canvassing, (with no print costs and greater targeting) your business a company to a friend after having a positive social media
can’t afford to be without Facebook ads. encounter.
Beat the Competition Company’s Personality
With 80% of Fortune 500 companies active on social media, and SMEs contributing A website alone just doesn’t cut it. With social media you can
the largest portion of Facebook’s ad revenue, a social media presence has become show your businesses’ personality and values to the people
the expected standard. 40% of U.K. adults say it’s very or somewhat important that you really need to be seen by. You can celebrate successes,
companies they purchase from have a strong social media presence. If you’re not reach out for customer feedback, boost the buzz around your
active on social media, your potential customers will go to one of your competitors services in the local community, and target new audiences.
who are. Not to mention, your customers.
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